Terms of Use

1. Who we are

The LawCrew service is provided by Lawcrew.AI ("LawCrew", "we", "us"). LawCrew is a legal-technology service. LawCrew is not a law firm, does not hold a practising certificate, and does not hold itself out as entitled to practise law. Under the Legal Profession Act 1966 of Singapore, only advocates and solicitors with a practising certificate (and certain other narrowly authorised persons) may practise Singapore law (section 32), and it is an offence for any other person to act as, or hold out as being entitled to act as, an advocate and solicitor (section 33). LawCrew is neither. We do not, and cannot, provide legal services or legal advice. References to "lawyer", "counsel", or "legal" in our marketing refer either to independent panel lawyers (see Section 6) or to the field in which our software is used; they never refer to LawCrew itself.

Pre-incorporation notice. Lawcrew.AI is currently operated in a pre-incorporation phase as a development-stage service. Once an operating entity is registered, this clause will be updated with the entity's full legal identity and registered office address, and the change will be flagged in-product.

2. What the service is

The service produces draft legal documents using AI agents and deterministic verification steps. Drafts are generated from Singapore-law templates selected by you. The templates reflect general drafting conventions and are not a legal opinion. Drafts are starting points for your review. They are not legal advice, not finalised contracts, and not a substitute for a lawyer. You must have a qualified lawyer review any draft before you sign, send, or otherwise act on it.

We do not advise on, opine on, or apply the law of Singapore or any other jurisdiction to your facts. If you are using a draft for use in Malaysia, Indonesia, Thailand, Vietnam, the Philippines, or any other jurisdiction, you must have it reviewed by a lawyer qualified there.

Electronic Transactions Act exclusions. The Electronic Transactions Act 2010 (as amended by the Electronic Transactions (Amendment) Act 2021) excludes certain matters from its electronic-record and electronic-signature framework, including wills, negotiable instruments (other than electronic transferable records under Part 2A), trusts of land (other than implied, constructive, or resulting trusts), powers of attorney, contracts for the sale or other disposition of immovable property, and conveyances of immovable property. You must not rely on a LawCrew draft to be electronically signed or executed where Singapore law requires wet-ink signature, deed formalities, or notarisation.

3. Your account

You must give us accurate information when you sign up; misrepresentation is a ground for suspension or termination. You are responsible for keeping your account credentials secret and for everything that happens under your account. You must be at least 18 years old, or the age of majority in your jurisdiction, whichever is higher. The service is not directed to persons under 18.

If you use the service on behalf of a company, firm, or other organisation, you represent that you are authorised to bind that organisation to these Terms, and that organisation is jointly liable with you for use of the account.

4. How a generation works

When you start a draft, our AI agents produce a candidate document and run it through deterministic checks: citation-format verification, jurisdiction-tag consistency, PII detection, advice-language detection (a check that the draft does not contain wording that looks like legal advice on your facts), rule-based risk scoring against pre-defined thresholds, and conflict-of-interest re-check against your prior matters. These checks are software heuristics, not a legal opinion on your draft. If a check fails, we revise the draft and re-check, up to a maximum of five attempts. The five-attempt cap is a contractual term of these Terms; we are not obliged to perform a sixth attempt.

If after five attempts the draft still fails our checks, we will:

• flag the specific issues to you and offer to introduce you to a panel lawyer for human review (the panel lawyer's fee is quoted by, and payable to, that lawyer under Section 6, and is separate from any LawCrew fees); or
• let you dispose of the draft.

You are free to decline either option and engage any external lawyer of your own choosing; you are not required to use a panel lawyer. Credits used for the attempt are consumed in either case and, subject to Section 5, are not refundable.

You agree to each generation by ticking a confirmation before we start the AI run. The confirmation is recorded in your account's audit log.

5. Fees, credits, refunds

Fees and credit packages are shown in the product. Credits are consumed when a generation runs, whether or not the draft passes our checks. Once consumed, credits are, as a general rule, not refundable. We may offer goodwill credits at our discretion. Nothing in this Section limits any mandatory right you have under Singapore law, including your rights under the Consumer Protection (Fair Trading) Act 2003, the Unfair Contract Terms Act as it has effect in Singapore, and the common-law implied obligation that services be supplied with reasonable care and skill. We will change fees on at least 30 days' prior notice in-product or by email. If a fee change increases the price you pay, you may close your account before the effective date by writing to [email protected], and any unused credits paid for in cash will be refunded on a pro-rata basis. Panel-lawyer fees are quoted separately by the panel lawyer and paid before the lawyer engages; see Section 6.

6. Panel lawyers (independent)

LawCrew operates an introductions panel of independent Singapore-qualified lawyers who have agreed to receive referrals through the platform. When a draft cannot be produced to our quality threshold, or when you request human review, you may choose to engage a panel lawyer.

The lawyer-client relationship is directly between you and the panel lawyer. It is governed by the panel lawyer's own engagement letter, scope, fees, professional-indemnity insurance, and the Legal Profession (Professional Conduct) Rules 2015. LawCrew is not a party to that relationship, does not supervise the panel lawyer's work, does not direct or instruct the panel lawyer's professional judgment, and does not warrant the panel lawyer's advice. The lawyer's professional judgment, and the scope and terms of their engagement, are theirs alone.

Fees. The panel lawyer sets and owns their own fee. Where LawCrew invoices you on the panel lawyer's behalf as a payment-collection convenience, LawCrew acts only as a collection agent and remits the lawyer's fee to the lawyer in full. LawCrew does not share in any panel lawyer's fees, does not receive any commission, rebate, or referral payment from any panel lawyer for any introduction or matter, and panel lawyers do not pay LawCrew for being listed on the panel. Any platform or software fee LawCrew charges you is for your access to and use of the LawCrew software and marketplace generally, and is not calculated by reference to whether or which panel lawyer you choose to engage. The fees and referral structure are designed to be consistent with the Legal Profession (Professional Conduct) Rules 2015, rules 39, 40 and 41.

No endorsement; independent selection. Listing on the panel is not an endorsement by LawCrew of any panel lawyer's competence in your matter. Where the platform suggests a panel lawyer, the suggestion is based on stated practice area and availability only; you are free to select any other panel lawyer, or no panel lawyer. Declining an introduction will not affect your access to the LawCrew software or the price you pay for it. LawCrew will not act on a panel lawyer's instructions in respect of your matter and will not disclose your matter content to a panel lawyer except at your direction.

Your freedom of choice. Use of a panel lawyer is optional. You are free at any point to instruct any external lawyer of your own choosing, in Singapore or anywhere else, instead of a panel lawyer.

7. Your responsibilities

You agree to use the service only for lawful purposes and in line with our Acceptable Use Policy. You are responsible for the accuracy of what you tell us (parties, facts, terms), for ensuring you have a lawful basis to upload any personal data about third parties, for reviewing drafts before relying on them, and for getting independent legal advice where the matter warrants it.

7A. Sanctions and export controls

You represent that you are not, and are not acting on behalf of, a person or entity that is subject to sanctions administered by the United Nations Security Council, the Office of Foreign Assets Control of the United States, the European Union, the United Kingdom, the Monetary Authority of Singapore, or any other applicable sanctions authority, and that you will not use the service in or for the benefit of a sanctioned jurisdiction. We may suspend or terminate your account immediately if this representation is or becomes untrue.

8. Our intellectual property and yours

We own the service, the software, our templates, prompts, and verification systems. You retain ownership of the inputs you provide and the drafts produced for you. You grant us a non-exclusive, worldwide, royalty-free, sub-licensable (to our sub-processors only, and only as listed in the Privacy Policy) licence, for the term of your use of the service and thereafter as needed to meet our legal, regulatory, and audit obligations, to host, store, process, transmit, and display your inputs and the drafts solely for the purpose of (a) providing the service to you, (b) complying with law and responding to lawful requests, (c) defending or bringing claims, and (d) generating aggregated and anonymised data (anonymised in line with the PDPC's Advisory Guidelines on Anonymisation) as described below. We do not use your personal data, identifiable matter content, or identifiable drafts to train any AI model (whether third-party or our own), and we do not use your inputs, drafts, or personal data for marketing. Aggregated and anonymised data may be used to evaluate and improve our templates, prompts, and verification gates.

9. Disclaimers and limitation of liability

To the maximum extent permitted by law: the service is provided "as is"; we disclaim all warranties (express, implied, or statutory) of merchantability, fitness for purpose, accuracy, and non-infringement. The foregoing disclaimer of implied warranties does not apply to the extent the implied term or warranty cannot lawfully be excluded against you (including, where you deal as a consumer, the implied obligation that services be supplied with reasonable care and skill, and any non-excludable term under the Consumer Protection (Fair Trading) Act 2003 or the Unfair Contract Terms Act). We do not warrant that drafts are correct, complete, current, or suitable for any particular use. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, revenue, goodwill, or data, arising out of your use of the service. Our aggregate liability to you for any and all claims arising out of or in connection with these Terms is capped at the greater of (a) the fees you actually paid us in the twelve (12) months immediately before the event that gave rise to the claim, and (b) SGD 200. Where you deal as a consumer under section 12 of the Unfair Contract Terms Act, the exclusion of indirect, incidental, special, consequential, and punitive damages and of loss of profit, revenue, goodwill, and data applies only to the extent it satisfies the reasonableness test in section 11 of that Act and Schedule 2.

AI-specific notice. Drafts are generated by large language models that can produce text that is plausible but factually wrong, including fabricated case citations, statute references, or quotations. The verification gates described in Section 4 reduce but do not eliminate this risk. You must independently verify every citation, statute reference, and factual claim in a draft before relying on it. Your obligation under Section 7 to have a qualified lawyer review the draft before signing, sending, or otherwise acting on it applies in particular to this risk.

Carve-outs. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Singapore law, including: (i) liability for death or personal injury caused by our negligence; (ii) liability for fraud or fraudulent misrepresentation; (iii) liability for our wilful misconduct; and (iv) any other liability that cannot lawfully be excluded under the Unfair Contract Terms Act, the Consumer Protection (Fair Trading) Act 2003, or other applicable mandatory law. The cap and exclusions in this Section are intended to satisfy the reasonableness test under the Unfair Contract Terms Act. Where you deal as a consumer and the cap in this Section would, on the facts of your claim, fail the reasonableness test under section 11 of the Unfair Contract Terms Act, the cap will be read down to the minimum amount needed to satisfy that test rather than struck out entirely.

9A. Time to bring a claim

You must notify LawCrew in writing of any claim arising out of or in connection with these Terms or the service within one (1) year after you became aware, or ought reasonably to have become aware, of the facts giving rise to the claim. This clause does not shorten any limitation period that cannot lawfully be shortened, including under the Limitation Act 1959 or any mandatory consumer-protection rule.

10. Indemnity

You agree to indemnify LawCrew, its affiliates, and their respective officers, employees, and agents against any third-party claim, demand, loss, or expense (including reasonable legal fees) arising from your inputs, your use of the service, your breach of these Terms, or your reliance on a draft without independent legal review. This indemnity does not extend to claims caused by LawCrew's own negligence, wilful misconduct, or fraud, or to any liability that cannot lawfully be the subject of an indemnity under Singapore law.

Where you deal as a consumer, this indemnity is capped at the limit set out in Section 9 and applies only to the extent it satisfies the reasonableness test under section 4 of the Unfair Contract Terms Act. As a condition to any obligation to indemnify under this Section (whether you deal as a consumer or otherwise), LawCrew will: (a) notify you in writing of the claim within a reasonable time after becoming aware of it; (b) not settle the claim without your prior written consent (not to be unreasonably withheld); and (c) give you reasonable cooperation in the defence of the claim at your cost. You may, on notice, assume the defence of the claim using counsel reasonably acceptable to LawCrew.

11. Suspension and termination

We may suspend or terminate your account if you breach these Terms or the Acceptable Use Policy, or if we are legally required to do so. We may also suspend your account immediately, without prior notice, where we reasonably believe that doing so is necessary to investigate or contain a security incident, to comply with law, or to protect the integrity of the service or other users; we will notify you as soon as reasonably practicable. You may close your account at any time by writing to [email protected]. On termination, your data is retained and deleted as described in the Privacy Policy. The following Sections survive termination of these Terms: 1 (Who we are), 3 (in respect of representations made and joint liability), 4 (in respect of confirmations recorded and credits consumed before termination), 5, 6, 7, 7A, 8, 9, 9A, 10, and 12 to 20 (inclusive).

12. Changes to these Terms

We may update these Terms from time to time. When we make a material change, we will notify you in-product or by email and update the version date at the top of this page. Material changes take effect 30 days after notice; non-material changes take effect when posted. If you continue to use the service after the effective date, you accept the updated Terms. If you do not accept a material change, you may close your account before the change takes effect by writing to [email protected], and any unused credits paid for in cash will be refunded on a pro-rata basis. Material changes do not apply retroactively to claims, events, or generations that arose before the change took effect.

13. Governing law and jurisdiction

These Terms are governed by the laws of Singapore. You and we submit to the non-exclusive jurisdiction of the courts of Singapore. Where you deal as a consumer and are resident outside Singapore, nothing in this clause deprives you of the protection afforded by any mandatory consumer-protection rule of the law of your country of habitual residence, and you may bring proceedings in the courts of that country if mandatory local law so requires. Either party may seek interim or injunctive relief in any jurisdiction where it is needed to protect its rights.

14. Force majeure

Neither party is liable for failure or delay to the extent caused by events outside its reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, government action, epidemic or pandemic, failure of internet or third-party telecommunications, or failure of upstream AI model providers, payment processors, or cloud-hosting providers.

The party affected by a force majeure event will: (a) notify the other in writing without undue delay, with reasonable detail of the event and its expected duration; (b) use reasonable endeavours to mitigate and to resume performance; and (c) keep the other informed of material changes. If a force majeure event materially prevents LawCrew from providing the service for more than thirty (30) consecutive days, you may close your account by written notice and any unused credits paid for in cash will be refunded on a pro-rata basis. Force majeure does not excuse any obligation to pay sums that fell due before the event.

15. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, on at least thirty (30) days' prior notice to you. If you object to the assignment, you may close your account before the assignment takes effect and any unused credits paid for in cash will be refunded on a pro-rata basis.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions remain in full force, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

17. No waiver

A failure or delay by either party to exercise any right under these Terms is not a waiver of that right. Any waiver must be in writing to be effective.

18. Entire agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, and any order or pricing page accepted at sign-up or check-out, are the entire agreement between you and LawCrew about the service and supersede any prior agreement or understanding on the same subject matter.

19. Third-party rights (CRTPA)

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any term of these Terms, save that LawCrew's affiliates and the respective officers, employees, and agents of LawCrew and its affiliates may enforce Sections 9, 9A, and 10 in their own right.

20. Notices and contact

Formal notices to LawCrew must be sent to [email protected]. Once an operating entity is registered (see Section 1), notices may additionally be sent in hard copy to its registered office, and that address will be published in-product. Notices to you may be given in-product, by email to your account email, or by any other reasonable means.

General questions about these Terms: [email protected]. Privacy questions: [email protected]. Abuse reports: [email protected].